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Return Policy

Refund Policy

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No Returns.
Exchange and store credit only.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit.

To be eligible for a exchange and store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not accept products that are intimate or sanitary goods.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Merchandise with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Store credit (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return for store credit.
If you are approved, then your store credit will be processed, and a store credit will automatically be emailed to you in the value of your purchase, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be exchanged or returned, unfortunately sale items are final sale .

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@modestchicboutique.com and send your item to: PO Box 260680 Brooklyn New York US 11226.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and he/she will find out about your return.

Shipping
To return your product, you should mail your product to: PO Box 260680 Brooklyn New York US 11226

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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